Cleveland Housing Advice Centre


Serving the community since 1992


Our office is still open, during the national lockdown, for both urgent in-house appointments and telephone advice. To make your in-house appointment please ring:
01642 254544
Between 9am to 5pm Monday to Friday


Please Note: We will require all visitors to sanitise their hands and wear a mask (which can be provided) as well as confirm they have no symptoms of COVID-19 and have their temperature checked on arrival. For more information on our preparations to re-open the office and to keep you and us safe please see our COVID-19 page.


About us


Since the charity was founded in 1992 we have provided one to one advice, lay advocacy, and representation in all aspects of welfare benefits, housing, and debt issues along with the various spin-off problems arising from them such as repossessions, evictions, domestic violence, poverty, and distress. 


The charity also provides on the job training for residents who are both socially and economically excluded from the labour market.


Cleveland Housing Advice Centre was officially registered as a charity on 25 October 1993 with registration number 1027540. On 9 July 2013 Cleveland Housing Advice Centre became incorporated as a Charitable Incorporated Organisation with a new (CIO) number of 1152785. We are also registered with the Information Commissioner under registration number ZA437362 and with the Financial Conduct Authority with registration number 627715.


If you'd like to support our work you can do so via AmazonSmile. Click here to go directly to Amazon with our details pre-selected for AmazonSmile or to find out more information about the scheme.


We are also now on Twitter and Facebook, you can follow us on either or both for updates about the work we are doing. Click here to go to our Facebook page or click here to follow us on Twitter.


At the link below you can access our annual reports as filed with the Charity Commission which contain more information about the charity and our work in the local community.