Cleveland Housing Advice Centre


Serving the community since 1992


Most legal restrictions have been lifted and our services are returning to normal. However we are still working on an appointment only system for advice at the moment. To make your in-house appointment please ring:
01642 254544
Between 9am to 5pm Monday to Friday


You can also visit our office to make your appointment during the above times.  Telephone advice also remains available. Whilst not required we would ask that, if you can, you wear a face covering and use hand sanitizer (both can be provided) during your visit. Please see our COVID-19 page for more information on CHAC's precautions relating to Covid-19.
We have opened a new advice hub in South Bank located in the Tees Valley Women's Centre. To book an appointment please ring 01642 254544.



We cover all ranges of welfare benefits, housing, and debt issues.

All our services are free to our clients and cases are handled in the strictest confidence.

We provide benefit checks as standard to all clients and can assist in completing all claim forms.

We will negotiate and liaise with landlords, both social and private, and cover a wide range of issues including homelessness, disrepair, rent arrears, illegal eviction, and work with creditors to agree practical solutions for debt repayment or the reduction of debt.


We provide one to one advice on all ranges of welfare benefits, housing, and all types of debt and arrears.

We have a representational advocacy service in person at appeal tribunals and county court.

If we cannot help then we provide referrals to other suitable providers.