Cleveland Housing Advice Centre


Serving the community since 1992


Our office is still open, during the national lockdown, for both urgent in-house appointments and telephone advice. To make your in-house appointment please ring:
01642 254544
Between 9am to 5pm Monday to Friday


Please Note: We will require all visitors to sanitise their hands and wear a mask (which can be provided) as well as confirm they have no symptoms of COVID-19 and have their temperature checked on arrival. For more information on our preparations to re-open the office and to keep you and us safe please see our COVID-19 page.


We cover all ranges of welfare benefits, housing, and debt issues.

All our services are free to our clients and cases are handled in the strictest confidence.

We provide benefit checks as standard to all clients and can assist in completing all claim forms.

We will negotiate and liaise with landlords, both social and private, and cover a wide range of issues including homelessness, disrepair, rent arrears, illegal eviction, and work with creditors to agree practical solutions for debt repayment or the reduction of debt.


We provide one to one advice on all ranges of welfare benefits, housing, and all types of debt and arrears.

We have a representational advocacy service in person at appeal tribunals and county court.

If we cannot help then we provide referrals to other suitable providers.